![]() Wait until you are both clear-headed.” David W. It's difficult to have a productive discussion if you and your colleague are angry or upset. "Address the issue early, before it turns into a bigger problem, but be sure to wait until things have cooled down.The challenge for leaders is to develop structures and processes in which such conflicts can be orchestrated productively.” Ronald Heifetz and Marty Linsky Some of the most creative ideas come out of people in conflict remaining in conversation with one another rather than flying into their own corners or staking out entrenched positions. “Successful leaders manage conflict they don’t shy away from it or suppress it but see it as an engine of creativity and innovation."If you have learned how to disagree without being disagreeable, then you have discovered the secret of getting along-whether it be business, family relations, or life itself." Bernard Meltzer.When we listen, understand, and respect each other's ideas, we can then find a solution in which both of us are winners." Dr. ![]() Listening helps us focus on the heart of the conflict.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |